Backstreet Boys

11/13/09 6:30 PM
VIP INFORMATION: Please arrive at the venue box office by 3:30pm the day of the concert to pick up your VIP pass. You will need to bring your photo ID to attend this event.
O2 Dublin
North Wall Quay
Dublin
Ireland
Directions
Google Map
  1. ge_ch avatar
    ge_ch says … Sat, Sep 19, 2009 at 1:38 PM

    Hotlips: can you give me the number please? i doubt they will answer any of the emails so i better try and ring them

  2. argentina_club avatar
    argentina_club says … Fri, Sep 18, 2009 at 12:27 PM

    that s what i though!

  3. foreverbsbfan avatar
    foreverbsbfan says … Thu, Sep 17, 2009 at 1:10 PM

    How do you know your tickets were double booked, Queen Omi? I'm worried now...:-(

  4. QueenOmi avatar
    QueenOmi says … Thu, Sep 17, 2009 at 1:52 AM

    That's really good babe!! Congratulations!! Now all they have to do is sort the rest of us out with double booked tickets!! :(

  5. hotlips avatar
    hotlips says … Wed, Sep 16, 2009 at 2:44 PM

    i called them and the guy was so nice, he reassured me that my seat numbers were indeed the ones i bought regardless of the fact that i had no confirmation email about the seat/row he told me there was nothing to worry and that all tickets purchased through fc were "will call" and therefore the details on emails stating UPS as delivery method was to be ignored... hope this helps, if not give them a call, even to reassure yourselves kisses to you all and hope we all get sorted, soon!

  6. hotlips avatar
    hotlips says … Wed, Sep 16, 2009 at 8:41 AM

    If there's too many messages for current staff to do deal with... then get more staff, don't just make us sit around glued to our computer screens all day waitng for a response that doesn't happen. we all have our own lives to get on with too, and yes we are nobodies in the grand scheme of the show biz industry but we deserve to be treated with respect and get what we've paid for come on guys we need support badly!
    i know i sound kind of agressive but it's only because i'm so upset and stressed out about his whole thing!

  7. hotlips avatar
    hotlips says … Wed, Sep 16, 2009 at 8:38 AM

    So with you on that omi, clearly they don't give a toss about us sitting here in ireland, yes they obviously get stacks of emails but isn't that the point of customer support?

  8. QueenOmi avatar
    QueenOmi says … Wed, Sep 16, 2009 at 2:00 AM

    WHAT??????????!!!!!! How can they treat people like this!!!!!!!!!! It's disgusting!!!! Anyone else getting the feeling the people running this website don't care about Irish fans??? Still no replies from five emails!!!!

  9. hotlips avatar
    hotlips says … Tue, Sep 15, 2009 at 2:33 PM

    right what the hell's going on here, i have just found out my dublin tickets although paid for may not actually be available WTF?

  10. QueenOmi avatar
    QueenOmi says … Wed, Sep 9, 2009 at 8:11 AM

    I have emailed their support address three times. I want a refund as the tickets in my cart when I payed for them are not the tickets which were emailed to me on receipt. I've asked them for a refund and they have refused to answer any of my emails. This is ridiculous. What is going on?? Doesn't this site have customer care???????!!!!! I'm shocked. I've never experienced such disregard for customers before.

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