News
To Those Attending the VIP SC parties...
Hey everyone,
We noticed that there is a lot of talk surrounding some of the VIP packages and exactly what you as fans are entitled to in the VIP experience. We want every single one of you to experience something incredible at the show, and walk away with memories of a lifetime. We offer the VIP packages for this specific reason-- to allow you guys to have this kind of unparalleled experience. Unfortunately, there are always going to be unforeseen factors beyond our control that don't allow every single fan who attends the show to have the same, identical experience. This message should lay out some of those factors, as well as attempt to clear up any misunderstandings that have been going on.
While the Platinum Package includes a backstage tour, never does it promise that it will be given by any member of the band. Tours given by one of the boys are meant to be a special surprise that we are only able to do when the circumstances allow us to do so. This is part of the “and more” bonus of the VIP package. Similarly, having front row access was never promised in the package either, and was also meant to be a special treat. This also goes for additional photos backstage with the band member giving the tour, early access to the merch booth, and a free year long extension on your fan club membership. None of these things were ever a guaranteed part of the package, but a special bonus.
At times, due to situations beyond our control (traffic, production delays, etc), we can't start soundcheck on time and we run into a timing issue regarding when the doors MUST open. In these cases, we give everyone the option to either go on the tour or stay behind and get front row. In Rotterdam, Nick personally asked everyone if they wanted to go on a tour with him. Giving this option fulfills our end of the VIP package. However, everyone chose to leave Nick behind and get front row.
Please understand that we at ground(ctrl) and management always try to do whatever we can to ensure a wonderful fan experience for all of you, and while things may not always go as smoothly as possible due to outside factors, we will always attempt to fulfill, at the very least, the benefits that are listed in the description of the package that you purchase. We would love for everyone to walk away having had a wonderful experience, so we hope this message helps to clear up some of these unfortunate but inevitable issues.
On a final note, we have been having overseas internet difficulties but Justin is working on getting all the SC photos up in a timely manner, as well as the shot that AJ takes while on stage.
With that being said, we hope to see everyone out on tour and hope that everyone has an amazing time at the show!!
Comments
Thanks for that info and I dont know who would give up a tour with Nick....but since the plantinum package is so expensive I think all the SC should be as similar as possible....I know many people buy more than one SC for different shows....I just want to get what I paid for. I am not trying to be difficult and I know things come up and time is an issue but If the option was to either have a tour or front row that is not the complete experience for me and I would feel like Im getting ripped off....While others got more for the same money....not totally fair. And what happens to the people that have front row before the option?? Do they get kicked out??? IF I got kicked out of front row after paying for it I would be pissed. I think if these circumstances came up maybe giving people their money back is a better choice so they can spend that money on another FULL SC. Or maybe a free ticket to another SC would be even better. I mean if this happened to me I would be mad and would not understand why others (other SC) got more than I did and why no one is willing to do anything to make things better. Just my thoughts.
I still want platinum...I'm praying my parents let me use my own money to get them...But honestly...WHO CHOOSES FRONT ROW INSTEAD OF A TOUR WITH NICK!?!?!?!? Nicky C, don't worry, I'd choose to go with you any time, anywhere, any place ;)
So does that mean that people who buy presale tickets from the fanclub have no chance at front row because they're set aside for VIP? The closest I've ever been able to get is row 14, so I'd really like to know. :(
Well said...
If ppl don't want to risk their money they shouldn't buy VIP. OR buy a cheaper one.
So great u guys clear that up, this is something kinda obvious, but some people got confused,
thanx so much.
Thanks for the information.
;)
;)
Thnks for the info... I want the platinum vip!! I cant wait!!
Umm... if the backstage tour and getting front row are "extra surprises" then why do we have to pay so much more for a Platinum VIP?! What the heck is the difference between Gold and Platinum then if we don't always get that?
Page 12 of 16
153 Results Found