News

To Those Attending the VIP SC parties...

Fri, Nov 20, 2009 at 3:40 PM by Vanessa

Hey everyone,

 

We noticed that there is a lot of talk surrounding some of the VIP packages and exactly what you as fans are entitled to in the VIP experience. We want every single one of you to experience something incredible at the show, and walk away with memories of a lifetime. We offer the VIP packages for this specific reason-- to allow you guys to have this kind of unparalleled experience. Unfortunately, there are always going to be unforeseen factors beyond our control that don't allow every single fan who attends the show to have the same, identical experience. This message should lay out some of those factors, as well as attempt to clear up any misunderstandings that have been going on.

While the Platinum Package includes a backstage tour, never does it promise that it will be given by any member of the band. Tours given by one of the boys are meant to be a special surprise that we are only able to do when the circumstances allow us to do so. This is part of the “and more” bonus of the VIP package. Similarly, having front row access was never promised in the package either, and was also meant to be a special treat. This also goes for additional photos backstage with the band member giving the tour, early access to the merch booth, and a free year long extension on your fan club membership. None of these things were ever a guaranteed part of the package, but a special bonus.

At times, due to situations beyond our control (traffic, production delays, etc), we can't start soundcheck on time and we run into a timing issue regarding when the doors MUST open. In these cases, we give everyone the option to either go on the tour or stay behind and get front row. In Rotterdam, Nick personally asked everyone if they wanted to go on a tour with him. Giving this option fulfills our end of the VIP package. However, everyone chose to leave Nick behind and get front row.

Please understand that we at ground(ctrl) and management always try to do whatever we can to ensure a wonderful fan experience for all of you, and while things may not always go as smoothly as possible due to outside factors, we will always attempt to fulfill, at the very least, the benefits that are listed in the description of the package that you purchase. We would love for everyone to walk away having had a wonderful experience, so we hope this message helps to clear up some of these unfortunate but inevitable issues.

On a final note, we have been having overseas internet difficulties but Justin is working on getting all the SC photos up in a timely manner, as well as the shot that AJ takes while on stage.

With that being said, we hope to see everyone out on tour and hope that everyone has an amazing time at the show!!

  1. babyaniag avatar
    babyaniag says … Sun, Nov 29, 2009 at 4:26 PM

    well said :)

  2. AmyC avatar
    AmyC says … Sun, Nov 29, 2009 at 7:41 AM

    That's great to hear! Did Nick take a picture with all of you?

  3. KristynaMachova avatar
    KristynaMachova says … Sat, Nov 28, 2009 at 10:15 AM

    I had a Platinum vip in Berlin and I have to say it was the best day of my life.I would do it again ( to buy a platinum package) no matter what.I don´t know how long it took when I was with the boys for the picture.But they gave me a hug, Howie kissed my face and said:,,good to see you´´ and after a hug ,,nice to meet you´´ and I was so nervous, I didn´t say anything :) Brian said me:,,come here´´ and huged me.Than I finally said at least:,,Thank you´´ It was fantastic, I couldn´t believe it :) And after backstage tour Nick signed our passes with dedication.That was more than I expected.I am very grateful for this chance.I wouldn´t want more.A big thanks to boys, Justin, my friends who were there with me, securitas and everyone who make this chances for us.

  4. Chezbkstreet avatar
    Chezbkstreet says … Sat, Nov 28, 2009 at 6:51 AM

    Please dont ever stop doing the VIPs. i have beena huge fan of the boys since a kid and its always been my dream to meet them and i didnt think i would ever be lucky enough to have the chance! the VIP made my dreams come true. I cant thank you enough for that x

  5. Chezbkstreet avatar
    Chezbkstreet says … Sat, Nov 28, 2009 at 6:51 AM

    Please dont ever stop doing the VIPs. i have beena huge fan of the boys since a kid and its always been my dream to meet them and i didnt think i would ever be lucky enough to have the chance! the VIP made my dreams come true. I cant thank you enough for that x

  6. CyN CyN avatar
    CyN CyN says … Thu, Nov 26, 2009 at 10:30 PM

    I love you guys... but I just can´t agree with the VIPs... If in the US and Europe that´s expensive, in South America is even whorse, and for less than a minute... C´mon... I wish you could understand us as well as we understand each problem you could have at the time. Anyway, I´m waiting to see you again! Love U!!!

  7. sjoera avatar
    sjoera says … Thu, Nov 26, 2009 at 3:07 PM

    I had a VIP gold ticket for Antwerpen and it was amazing!!!! I've been a BSB fan since I was 16 years old ( I'm 29 right now) and I finally had the chance to meet the Boys. And I enjoyed every second of it!!!
    There where so many things I wanted to say and ask. Like that last year I went through a difficult period. I broke up with my boyfriend after 7 years, I lost my job... but Nick, AJ, Brian and Howie kept me going.
    I wanted to say that their songs gave me the power to move on!!!
    However...my brain totally stopped working at the second I stood in front of Nick. All I could get out of my mouth was: "Nick, do you believe in love at first sight?" ( Nick IF you read this: SORRY for that!!)

    Anyway, I agree that it's a lot of money for a VIP ticket, but I think it was worth every dollar I payed for it. I certainly would do it again! And next time i'll take the Platinium VIP. And no way that I would leave Nick behind!!!

    So Boys please don't stop doing these VIP things!!!
    There are always people who won't be satisfied, no matter what they get!

    The show was amazing!!! I pray that you will come back to Holland in 2010! I love to see you again! Keep the Backstreet pride alive!!
    All my love

  8. svdluit avatar
    svdluit says … Thu, Nov 26, 2009 at 11:00 AM

    I had VIP platinum tickets for the show in Rotterdam (Netherlands). And of course I also hade chose the one on one tour with Nick. Because I hoped for days we would get Nick for the tour, and when us was told we got Nick I was so happy :D But I can tell you there wasn’t a choice, because I know for sure that as there was a choice there where be more girls / woman who had taken the backstage tour. So the “However, everyone chose to leave Nick behind and get front row.” Is really NOT true, I would never let Nick alone out there.

  9. AmyC avatar
    AmyC says … Thu, Nov 26, 2009 at 10:06 AM

    Ok, I don't mean to be complaiining at all because I am very thankful to be meeting them at all, but I was watching youtube videos and Platinum gets 36 seconds with them. For $520? I think we should AT LEAST get a minute or MAYBE two minutes per person. I just want the opportunity to say in a sentence or two how much their music has helped me overcome various obstacles because of my disability. I am watching these videos almost in disbelief....I don't think a minute or two minutes per person is too much to ask when you just have 26 people when 25 of them are paying $520 a piece.

    Even Gold is just ten seconds per person and they are paying quite a bit as well...

    And I'm afraid if I don't do Platinum this tour prices will just go up even higher next tour...

    PLEASE try to remember it is not just the picture for us, we would like to say a few sentences too.

  10. Karina-Paty avatar
    Karina-Paty says … Thu, Nov 26, 2009 at 3:52 AM

    I think that if all people pay the same, all people should have the same!
    Without "specials occasions", because ALL fans are specials
    this is my opinion, sorry about the english hehe
    *who´s talking is Dani, not Karina or Paty* see ya =*

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